Contact Us

We’re here to help.
If you have any questions regarding your order, product details, shipping, replacements, or support — feel free to reach us through the contact options below.

Our team responds quickly and personally.

Customer Support

Email: support@mitrashops.com
WhatsApp: +91 7208474191
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST

We typically respond within 1–6 business hours (excluding Sundays & public holidays).

Order Assistance

To help us support you faster, please share (if available):

  • Order ID

  • Registered Name / Phone Number

  • Product Name

  • Clear description of your query

Business Address

MitraShops
B-164, Bhagat Singh Nagar No. 1,
C-11 Linking Road, Goregaon West,
Mumbai, Maharashtra – 400104
India

(This is our official communication & correspondence address.)

This website is owned by Suvarna Roshan Raghu.

Our Commitment

We aim to provide:

  • Clear and transparent communication

  • Fair resolutions

  • Verified and useful products

  • Reliable support at every step of your purchase

Your trust matters to us.

MitraShops — Smart. Simple. Sorted. ✅